Our expertly crafted clothing combines style and comfort, ensuring you look professional and feel confident in every situation.
To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that have been used or damaged will not be accepted for return. You must initiate the return process within 30 days of receiving your order to qualify for a refund.
To start a return, you must email us at [email protected]. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. We will respond with instructions on how to proceed. Returns must be requested within the 30-day window mentioned above.
Customers are responsible for all return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We do not guarantee that we will receive your returned item, so it is your responsibility to ensure it is returned safely.
Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. If approved, your refund will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.
We do not offer direct exchanges. If you would like a different item, please return the original item for a refund and place a new order for the desired item. This ensures that you receive the correct item in a timely manner. Follow the return process outlined above to initiate your return.
If you receive a damaged or defective item, please contact us within 7 days of receiving the item. Include photos of the damage in your email to [email protected]. We will assess the situation and may offer a replacement or refund based on our evaluation. Timely communication is essential for resolving these issues.
For international orders, the same return policy applies. However, customers are responsible for any customs duties or taxes incurred during the return process. Please ensure that you comply with your local regulations when returning items. We recommend checking with your local postal service for any specific requirements.
Our expertly crafted clothing combines style and comfort, ensuring you look professional and feel confident in every situation.